Cookie policy

Eptalex® provides the following information regarding cookies installed on Eptalex® website (“Website”).

We use cookies for a wide range of purposes on our website and in our email communications to deliver our services and to improve your experience. This policy describes the categories of cookies that we use (and used by our partners), their purposes and how you can change your preferences. If any personal information is collected by Eptalex®, such collection is subject to our Privacy Policy available here.

What are Cookies?

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Every time you revisit our website, your web browser sends these cookies back to us so that we can customise your experience to reflect your interests and preferences, or to simply facilitate your signing in to use our services. 

What cookies do we use?

The cookies we use allow us to recognise each returning consumer and their relevant information so that you do not need to input the same information more than once. They also help us to understand visitor traffic patterns through our website, so that we can enhance its usability. 

Technical Cookies

We may use technical cookies in order to enable you to receive the services that you request via our website. Without these cookies, services that you have asked for cannot be provided. 

For example, these cookies may be used to: 

- Allow you to access secure areas of our website without having to continually log in to the service; 

- Remember previous actions you have taken (such as completing an online form) when navigating back to a page in the same session. 

Analytical Cookies

We may use analytical cookies to collect information about how our website, advertisements and email communications are used and to flag to us if an error occurs. These cookies may be used to collect quite detailed technical information such as the last visited Page, the number of pages visited, whether or not email communications are opened, which parts of our website or email communication are clicked on and the period of time elapsed between clicks. While this information may be associated with details such as your IP address, domain or browser information, it is analysed only in aggregate with information from other users and not in a way that would directly identify you. 

For example, these cookies may be used on our website to: 

- Analyse and improve the performance and design of our website, advertisements and email communications; 

- Calculate the number of responses to our advertisements to improve the effectiveness of our advertising; 

- Measure errors presented on our website to improve our service and management complaints. 

Functional Cookies

We may use functional cookies that are not essential but enable various helpful features on our website. 

For example, these cookies may be used on our website to: 

- Memorize the preferences that you selected on a previous visit to our website, such as, country/language, your interests and the presentation of our website (for instance, layout, font size, colours, etc.), so you do not have to tell us again; 

- Memorize answers to questions our website has asked you, such as, not wishing to take part in a customer satisfaction questionnaire, so that you are not asked again; 

- Detect if a service has already been offered to you; 

- Provide information to allow an optional service to function.